We offer customer service by email during normal business hours Monday to Friday. We often answer emails outside of normal business hours since we tend to operate around the clock as business demands. Sorry we do not offer customer service by phone.

Most orders received before Noon Eastern Time ship same day.

Most orders deliver within 5 business days after shipping.

We are one of many US Purchase web stores and all customer service request outside of normal business hours can be handled at the US Help Center 24/7/365.

Please remember that your credit card statement will reflect billing from US Purchase.